Frequently Asked Questions
Essential information about our custom wigs, toppers, and bespoke process.
How does the custom order process work?
Our custom order process is fully personalized, beginning with a detailed consultation and followed by hair selection, design confirmation, and handcrafted production.
Each piece is created according to your preferences and religious requirements.
How long does a custom wig take to make?
Production time typically ranges from 3 to 6 weeks, depending on hair type, complexity, and customization details.
Estimated timelines are confirmed after consultation.
Do you work with Jewish wigs (Sheitels)?
Yes. We specialize in custom Jewish wigs (sheitels) and understand religious requirements, including modesty standards, cap construction, and hair selection.
Do you offer fittings or consultations before production?
Yes. Consultations are an essential part of our process to ensure accurate measurements, design preferences, and overall satisfaction before production begins.
Can I choose the hair type, color, and density?
Absolutely. You may select hair type, texture, color, density, and cap construction based on your preferences.
References or samples can be reviewed during consultation.
Are your wigs made from real human hair?
Yes. All our custom wigs and toppers are crafted using premium-quality human hair, carefully selected for softness, durability, and a natural appearance.
Can I request changes during the production process?
Minor adjustments may be possible depending on the production stage. Our team communicates closely with clients to ensure expectations are aligned.
Are your wigs suitable for sensitive scalps?
Yes. Comfort is a priority. We offer cap constructions designed for breathability, softness, and long-term wear, including options suitable for sensitive scalps.
Can you customize wigs based on different head sizes?
Yes. All custom wigs and toppers can be made according to individual head measurements to ensure a secure, comfortable, and natural fit.
Can I match the wig color to my natural hair?
Yes. We provide professional color matching to achieve the most natural and seamless result possible.
Do you ship internationally?
Yes, we work with clients worldwide and offer secure international shipping with discreet packaging.
Are your wigs suitable for long-term daily wear?
Yes. Our wigs are designed with comfort and durability in mind, making them suitable for extended and daily wear when properly maintained.
Will the wig look natural in real life?
Natural appearance is our priority. Each piece is handcrafted to ensure realistic hairlines, movement, and texture.
How do I start a custom order?
You can start a custom order by contacting our team directly via email or WhatsApp.
We will guide you through consultation, measurements, and design options step by step.
Do you have ready-to-ship items in stock?
Yes. In addition to custom orders, we offer a selection of ready-to-ship wigs and hair toppers. These in-stock pieces are available for immediate dispatch.
Availability may vary, so we recommend contacting us to confirm current options.
How should I care for my wig or topper?
Proper care is essential to maintain the beauty and longevity of your wig or topper. We provide detailed care guidelines tailored to each hair type and construction.
How often should I wash my wig?
Washing frequency depends on usage and environment. Over-washing can shorten the lifespan, while proper maintenance preserves texture and shine.
What shipping carriers do you use?
We ship worldwide using reliable international carriers such as DHL, FedEx, and UPS to ensure secure and timely delivery.
Do you offer wholesale or bulk orders?
Yes. We work with salons, retailers, and professional partners worldwide and offer wholesale pricing and volume-based discounts.
Please contact us with your business details to discuss wholesale opportunities.